Victim Services Coordinator - Kansas City Metro

Position: Victim Services Coordinator
Kansas City Anti-Violence Project (KCAVP)
Location: Kansas City, MO

Posted: 11-11-2014

The Victim Services Coordinator is responsible for developing, coordinating and providing quality, culturally competent and trauma-informed advocacy services to lesbian, gay, bisexual, transgender and queer survivors of domestic violence, sexual assault, dating violence, stalking, harassment and hate crimes. This position’s primary focuses are to connect survivors of domestic violence, sexual assault, dating violence, stalking, bullying and hate crimes to existing resources, and strengthen community response to LGBTQ violence. The Victim Services Coordinator trains and updates all staff on victim services procedures, as well as supervises all staff and volunteer advocates. This position will also help transform the Victim Services department as KCAVP expands over the next year.

This is a full-time, exempt position. This position is primarily responsible to provide direct services in Jackson, Clay, Cass and Platte counties in Missouri and Douglas, Johnson and Wyandotte counties in Kansas, with secondary consideration statewide in Missouri and Kansas as needed.

Major Responsibilities:

  1. Provide, develop, enhance and survivor-centered advocacy and support to victims and survivors of violence including, but not limited to:
    • Crisis Line and crisis intervention
    • Assisting survivors to develop and maintain a safety plan.
    • Provide case management including expanding the clients resources and providing linkage to job, housing, education, health, community, and legal organizations.
    • Provide legal advocacy and court accompaniment to survivors of violence seeking orders of protection and other court matters.
    • Provide medical advocacy and respond to hospital calls for support.
    • Work with law enforcement systems as needed.
    • Provide Emergency support for survivors of violence including emergency housing, food, clothing, and transportation.
  2. Assist the Executive Director in providing reports on Victims and Victim Services with administration and recordkeeping through hard copy and electronic methods including OSNIUM.
  3. With the Executive Director, assist in community and institutional responses to incidents of violence against LGBTQ people.
  4. Supervise and oversee training for all Advocacy staff, interns and volunteers.
  5. Develop and maintain client referral listings and safe contact list.
  6. Participate in culturally and linguistically appropriate community education and outreach efforts particularly prioritizing underserved populations.
  7. Represent the agency at meetings with other agencies and organizations so as to enhance survivor services for LGBTQ persons and particularly for communities facing multiple forms of oppression.
  8. Participate in staff meetings, team meeting and trainings.
  9. Perform other duties as assigned.


  1. Bachelor’s degree in social work, counseling or related field OR equivalent work experience. It is preferred that applicants have at least one year of direct client experience in a social service program. Experience working with the LGBTQ community is a plus.
  2. An understanding of the issues of violence and sensitivity to the plight of lesbian, gay, bisexual, transgender and queer people affected by these issues.
  3. Demonstrated cultural competence in working with diverse populations, including communities of color, immigrants, men, women, and transgender persons, lesbians, gays, and bisexuals, persons with HIV, and persons of varying ages, socioeconomic backgrounds, and abilities.
  4. Strong organizational skills.
  5. Strong verbal and written communication skills.
  6. Willingness for continued education.

Diversity and Equality:

KCAVP is strongly opposed to discrimination in all forms. KCAVP is an equal opportunity employer and employs personnel without regard to race, creed, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, marital status or genetic information.




100% paid benefits package including health, dental, vision, life, short and long term disability, worker’s comp, IRA matching and mileage reimbursement.

To Apply:

Please send cover letter and resume to This email address is being protected from spambots. You need JavaScript enabled to view it. with “Victim Services Coordinator Applicant” in the subject line, fax to 816-561-0350, or mail to KCAVP, Attn: Hiring, PO Box 411211, Kansas City, MO 64141. NO PHONE CALLS.


All materials must be received by Monday December 1, 2014 at 5:00pm CST.


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