Shelter Manager – Alliance Against Family Violence – April 2022
The Alliance Against Family Violence is hiring a Shelter Manager. Previous domestic and sexual violence advocacy experience and supervisory experience preferred.
Job Summary: Promotes a healthy, safe, welcoming, and positive community living environment and ensures advocacy, crisis services, and shelter operations are consistent with the shelter model of operations for survivors of domestic and sexual violence, stalking and human trafficking. Provides operational direction and oversight of assigned domestic and sexual violence services in consultation with the Executive Director. Supervision of assigned staff and domestic and sexual violence program volunteers. Provide domestic and sexual violence program coverage and services for clients, as required. Ensures survivor-centered, accessible, trauma-informed, and culturally competent services are provided.
Essential Job Functions:
- Oversee assigned domestic and sexual violence services for compliance with grants, domestic violence program certification and agency standards, including the collection and completion of continuous quality improvement and other data/reports.
- Identify, develop, or revise systems, procedures, protocols, and forms to meet the program needs, and for staff to meet their job responsibilities.
- Monitor program occupancy, productivity, and schedule staff.
- Communicate service and agency information to staff, including information from meetings, and changes in procedures, protocols, and agency requirements.
- Ensure the facility provides a safe and healthy living and program environment, including monitoring conditions and implementing changes, as needed.
- Coordinate service planning, program development, reporting, quality improvement activities, and staff meetings.
- Assist in appropriate resolution of client and provider concerns and provide advocacy and problem solving.
- Orient new employees to job responsibilities and expectations, and provide training in program and agency policies, procedures, and protocols.
- Manage scheduling of staff to ensure adequate service coverage.
- Conduct paperwork reviews to ensure that staff documentation meets agency standards.
- Provide regular supervision to assigned staff, including monitoring sick time use, time off requests, assignment responsibilities, clarification of job expectations, monitoring job performance, staff compliance with agency requirements, completion of competency evaluations. Maintain documentation of supervision sessions.
- Provide direct domestic and sexual violence services as assigned. As well as informing crime victims of their statutory rights under KSA 74-7301, 74-7333, 74-7335.
- Maintains awareness about the risks of secondary trauma and understands one’s own responsibility of self-care.
- Develop and maintain a domestic violence volunteer program, including outreach for potential volunteers, volunteer orientation and certification, re-certification of volunteers, and assignment and supervision of volunteer services.
- Provide guidance to and assist clients in receiving needed domestic and sexual violence services, supportive counseling, and basic needs, as appropriate.
- Maintain timely service documentation. Accurately track client residency information, service hours and other statistics required for internal and external reporting.
- Screen, interview, conduct reference check of potential hires, notifying existing staff of internal opportunities.
- Monitor unemployment claims by reviewing claims and substantiating documentation.
- Performs other related duties as required and assigned.
To Apply: Interested applicants must submit a resume and cover letter to email@example.com For more information contact the Executive Director Michael Trapp at 573-823-6522.